Services
Customer Support
Want to sell abroad and offer customer support in the local language?
Finding someone who speaks fluent Romanian can sometimes be very difficult—if not impossible—and often comes with high financial and time-related costs. Yet, quality customer support is absolutely essential and one of the most important pillars of long-term success.
If you’re looking for a professional—yet warm and human—local representative who’s always available for your customers, you’ve come to the right place.
WE PROVIDE
- Phone support: We answer questions about your products, delivery and payment methods, returns, complaints, and more. We communicate in a human, empathetic manner tailored to each customer’s needs.
- Email support: We manage all customer email correspondence efficiently and prioritize replies based on urgency.
- Live chat: A fast and modern communication channel that can significantly increase conversions and sales.
- Social media messaging: We handle messages via Facebook, Instagram, and price comparison platforms professionally and promptly.
ADVANTAGES OF OUR CUSTOMER SUPPORT
- Native Romanian speakers
- Professional, high-quality, and human-centered communication
- Lower costs – pay only for the work done, no hidden fees
- Regular feedback and improvement suggestions
- Fast resolution of customer inquiries and issues
Contact Us
Use the contact form to send us your question. We’ll respond to your email address as soon as possible.